Best Buy, Your New Cell Phone Outlet
Good piece in Forbes today about why Best Buy wants to sell you your next cell phone. I know from personal experience that Best Buy is getting pretty good at having qualified staff on hand to answer questions about complex digital gear — TVs, PCs, cameras — so it makes sense that phones would be next.
The question is customer service, and who will do a better job — again from personal experience I would give the nod to Best Buy over the carrier-specific retail outlets. Maybe we will find out next week if the Nokia/WiMax tablet rumors are true, when Sprint CEO Dan Hesse gives a keynote speech at the CTIA show in Vegas. And then you can go to Best Buy to pick one up.
